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Surveillance

What is Surveillance Capitalism?

An economic system where personal data is systematically collected, analyzed, and sold to predict and influence human behavior for profit.

Coined by Shoshana Zuboff, surveillance capitalism describes the business model where human experience is converted into behavioral data.

How It Works

  1. Collect: Gather data from every interaction (searches, clicks, movements, purchases)
  2. Analyze: Use AI to find behavioral patterns and predict future actions
  3. Sell: Sell predictions and influence to advertisers and other buyers
  4. Shape: Modify digital environments to generate more data and more predictable behavior

Key Players

  • Google (search, Android, Maps, Gmail, YouTube)
  • Meta (Facebook, Instagram, WhatsApp)
  • Amazon (purchases, Alexa, Ring)
  • Data brokers (Acxiom, Oracle Data Cloud)

The Product

"If you're not paying for the product, you are the product" — but it's more accurate to say you're the raw material. The product is predictions about your behavior, sold to those who want to influence it.

Fighting Back

  1. Use privacy-respecting alternatives for daily tools
  2. Block trackers and ads
  3. Minimize data shared with Big Tech
  4. Support privacy legislation
  5. Pay for services instead of "paying" with your data

Related Terms

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