Scanning your connection...
Back to Glossary
Data Protection

What is Capital One Data Breach?

A 2019 data breach where a former Amazon Web Services employee exploited a misconfigured web application firewall to steal personal data of over 100 million Capital One credit card applicants, including Social Security numbers and bank account numbers.

Also known as: Capital One Hack, Capital One Data Leak

The Capital One breach showed that moving to the cloud doesn't automatically mean better security — a single misconfiguration in AWS exposed 100 million credit applications.

What Happened

  • March–July 2019: Paige Thompson, a former AWS employee, exploited a misconfigured web application firewall (WAF) on Capital One's AWS infrastructure
  • She used a server-side request forgery (SSRF) attack to access AWS metadata credentials
  • Those credentials gave access to Capital One's S3 storage buckets containing customer data
  • Thompson posted about the hack on GitHub and Slack, leading to her identification and arrest

What Was Exposed

  • 100 million US customers and 6 million Canadian customers
  • Social Security numbers (140,000)
  • Bank account numbers (80,000)
  • Credit scores, balances, payment history
  • Self-reported income
  • Names, addresses, dates of birth, phone numbers
  • Credit card application data from 2005–2019

Why This Breach Matters

Cloud Misconfiguration

The breach wasn't caused by sophisticated hacking — it was a misconfigured firewall. This is one of the most common causes of cloud data breaches and highlights the shared responsibility model of cloud security.

Insider Knowledge

Thompson's prior experience at AWS gave her knowledge of cloud infrastructure that made the attack straightforward. The "insider threat" isn't just current employees — it's anyone who has ever had access.

14 Years of Data

Capital One stored credit application data going back to 2005 — far longer than necessary. Data retention policies matter.

Aftermath

  • $190 million class action settlement (2022)
  • $80 million fine from the Office of the Comptroller of the Currency
  • Capital One required to improve cloud security practices
  • Paige Thompson convicted in 2022
  • AWS added protections against SSRF attacks (IMDSv2)

Related Terms

Have more questions?

Use our guided flow to get the right next privacy step for Capital One Data Breach.

Open Guided Flow